The Policies
Occupancy:
Rooms are restricted to two people maximum per room. This restriction does also include children as we simply don’t have space for an additional bed. This policy is our best efforts to ensure that your stay here at the farm is as comfortable as can be the most comfortable stay here at our farm. If there is ever an event that there are more than two people to a room a $50 additional fee per person will be added to the credit card on file.
Reservation Policy:
Reservations are only valid for the names listed on the confirmation. At the time of your reservation one night’s room and tax will be taken as deposit payment. All Major credit cards are accepted.
When making your reservation online the card you place to hold your reservation will be the same card charged for your deposit. You may use different card upon check in for the remaining balance. Making your reservation denotes that you are aware of and accept our reservation and cancellation policies posted on this site and our reservation system. Balances due at check-in will need to be settled at check-in. Room rates are subject to change and do not include 9% county bed tax and 1% Tourism Marketing District assessment.
Cancellation Policy:
If you have to cancel we require a 30 day notice. If you cancel your reservation more than 30 days prior to your date of check-in, you will be refunded your deposit payment minus a $75 service fee.
If you cancel less than 30 days of your date of check-in, you will be charged for the full reservation amount and you will only be refunded if we are able to re-book your room. If we are able to partially re-book your room or fully re-book your room we will refund you the portion we were able to receive in the re-booking minus a $75 service fee.
In lieu of cancelling less than 30 days, you are able to change the date of your reservation. The change of your new dates are subject to the current rates and availability and must be rescheduled within 30 days of your original arrival day. No additional changes can be made to a reservation that has been already rescheduled.
All cancellations require notification in writing to our email and are not confirmed until we reply back to you that received the cancellation.
Check-in & Check-out Policy:
Check in is between 3pm and 6pm. Check out time is 11:00am. When making your reservation, you will be prompted included a general time you think you will be arriving.
If you need to arrive earlier or later than the check-in time, please notify me in advance. I cannot always be available for early or late arrival, but I will do my best to accommodate with prior notice. Early check-in and late check-outs may result in an additional rate.
If you have not checked in by 6pm and there has not been any communication from you, your reservation will be considered a no show and will not be eligible for refund unless we are able to rebook your room. In that case, we will refund you minus a $75 service fee.
Smoking Policy:
We are a non-smoking facility. We do not allow smoking inside the B&B or outside on the grounds due to our heavily wooded area and wild fire hazard. Non-smoking includes cigarettes, cigars, pipes, vape pens and marijuana. We simply cannot have the odor associated with them for the comfort of our other guests. Violation of this policy will result in a minimum $250.00 cleaning fee.
Pets:
With the addition of the newest members of our farm and family, we need to revise our pet policy. Santa surprised us and brought two Great Pyrenees puppies, Auggie and GiGi. While they grow and explore and learn the boundaries of the farm, we feel that we can no longer take pets as guests in our rooms. For the safety of your pets and ours we currently have a no pet policy.
Loss or Damage:
Each guest must accept responsibility for any damage they cause to the property, building or contents or any items missing from their room. The costs for additional cleaning, or replacing missing items, repair or replace any damage to the property and belongings to the bed and breakfast will be charged to the guests credit card on file.
Dining:
Breakfast is served between the hours of 9am-10am. If you missed breakfast for whatever reason a refund for the cost of breakfast will not be given.
Children:
The Kindred Oak Farm is a retreat focused venue. While we love kids, we also strive for all of our guests to have a peaceful respite during their stay with us.
We ask if you are bringing your children that you call me in advance so we can book the proper rooms for a family situation. Again, we can only accommodate 2 guests per room.
If your children cause any disruption to our other guests, and I need to discount their rate in any form for inconveniences, their discount will be your charge.
